Service Manager
- IT
- Denmark - Bagsværd
Join Novo Nordisk and make a difference within IT Operations Management. As our new colleague you will be part of the IT, Quality & Corporate Development area in Novo Nordisk.
About the department
IT Operations Management in Novo Nordisk is growing rapidly reflecting a high managerial focus and activity level. Our ambition is to deliver world class IT Infrastructure efficiently and consistently with focus on superior user experience. In doing so, we strive to have a global mind set and achieve strong business results. We are looking for a new colleague in the department called IT Operation Solutions who has the drive to deliver superior infrastructure services (For example, email services, collaboration tools, mobile device management, etc.).
The Job
As Service Manager in IT Operation Solutions you will be responsible for managing IT infrastructure services . It is expected that you will be proactive in engaging in close dialogue with users and stakeholders across the world to understand needs and usage patterns in order to recommend changes to your services and/or investments in future technologies. You will bridge the gap between the end users’ needs and the vendor supplying the service to Novo Nordisk ensuring that the service is provided at competitive terms.
Exposure to other organisations and the global IT organisation in Novo Nordisk requires proficient stakeholder, communication and change management skills. Continuous development of services, management of budgets and contract management will be a significant aspect of the job. An interest in understanding the underlying architecture and technology is preferred.
Qualifications
You hold a Master’s Degree within IT, Business Administration or equivalent. You have minimum 3-5 years of experience within IT. You are service minded and have a strong interest in IT combined with business administration, contract and finance management. You are able to make decisions on matters related to the professional conduct of Service Management. You have a desire to keep close interaction with stakeholders and carry strong communication skills. You are fluent in English and preferably have experience in working in a global/international setting. You are adept at making complex matters appear clear. Flexibility and the ability to work under high time pressure while maintaining a good sense of humour is a must.
At Novo Nordisk, we strive for excellence. As a world leader in diabetes care and a major player in haemostasis management, growth hormone therapy and hormone replacement therapy, we offer our employees opportunities for continuous growth
Contact
For further information, please contact Pearl Helle Skovlund at +45 3079 6627.
Deadline
9 January 2014.
- IT
- Denmark - Bagsværd
Join Novo Nordisk and make a difference within IT Operations Management. As our new colleague you will be part of the IT, Quality & Corporate Development area in Novo Nordisk.
About the department
IT Operations Management in Novo Nordisk is growing rapidly reflecting a high managerial focus and activity level. Our ambition is to deliver world class IT Infrastructure efficiently and consistently with focus on superior user experience. In doing so, we strive to have a global mind set and achieve strong business results. We are looking for a new colleague in the department called IT Operation Solutions who has the drive to deliver superior infrastructure services (For example, email services, collaboration tools, mobile device management, etc.).
The Job
As Service Manager in IT Operation Solutions you will be responsible for managing IT infrastructure services . It is expected that you will be proactive in engaging in close dialogue with users and stakeholders across the world to understand needs and usage patterns in order to recommend changes to your services and/or investments in future technologies. You will bridge the gap between the end users’ needs and the vendor supplying the service to Novo Nordisk ensuring that the service is provided at competitive terms.
Exposure to other organisations and the global IT organisation in Novo Nordisk requires proficient stakeholder, communication and change management skills. Continuous development of services, management of budgets and contract management will be a significant aspect of the job. An interest in understanding the underlying architecture and technology is preferred.
Qualifications
You hold a Master’s Degree within IT, Business Administration or equivalent. You have minimum 3-5 years of experience within IT. You are service minded and have a strong interest in IT combined with business administration, contract and finance management. You are able to make decisions on matters related to the professional conduct of Service Management. You have a desire to keep close interaction with stakeholders and carry strong communication skills. You are fluent in English and preferably have experience in working in a global/international setting. You are adept at making complex matters appear clear. Flexibility and the ability to work under high time pressure while maintaining a good sense of humour is a must.
At Novo Nordisk, we strive for excellence. As a world leader in diabetes care and a major player in haemostasis management, growth hormone therapy and hormone replacement therapy, we offer our employees opportunities for continuous growth
Contact
For further information, please contact Pearl Helle Skovlund at +45 3079 6627.
Deadline
9 January 2014.