Product Surveillance Advisor
- Quality
- Denmark - Bagsværd
In this job, people worldwide depend on you to keep an eye out for their safety and to take action if it is needed. If you find this challenging and inspiring, then you might be our new colleague in Global Safety.
About the department
Customer Complaint Center (CCC) is looking for a product surveillance advisor to perform surveillance of complaints globally and to handle product recall situations. The job is a permanent position starting 1st of September 2013. Our department is as a part of Global Safety responsible for the surveillance of Novo Nordisk products globally.
We are located in House of Quality in Bagsværd.
The job
You will be responsible for surveillance and trending of customer complaints and for managing product recall situations.
An important part of the surveillance responsibility is reporting and presenting trends to top management and various management forums, e.g. preparation of quarterly reports and presentation at Quality Management Review. We are also represented in various committees, e.g. Safety committees and Complaint Surveillance Groups. In product recall situations you will be responsible of coordinating all relevant investigations and activities and to handle contact with regulatory authorities such as the FDA and EMA.
Therefore, a job in CCC provides an opportunity for working broadly within Novo Nordisk and you will be our link to R&D, production sites, marketing departments and several of our international affiliates.
Furthermore, CCC has a high focus on continuous improvement and you will be involved in various optimization projects in the department.
Qualifications
You hold an academic degree in pharmaceutical sciences, engineering or a related discipline and you have a strong quality mindset.
Your analytical skills are excellent, and you can navigate in an organization under difficult circumstances and ensure a high level of communication. In your previous assignments you have demonstrated solid skills in writing reports and making presentations.
You are a positive and open minded team player who can co-operate at all organizational levels. You like a dynamic environment with many simultaneous tasks and changing priorities, while managing strict deadlines and meeting business targets.Profound communication skills are required and you are fluent in English, both written and spoken.We offer a very exciting job amongst good colleagues in a positive working environment.
In Novo Nordisk is your skills, your commitment and your ambitions, which helps us to improve many people's lives. In return we offer you the opportunity to work with exceptionally talented colleagues, and we offer you a wide range of opportunities for professional and personal development.
Contact
For further information, please contact Lisbet Bærentzen at +45 3079 8080.
Deadline
25 August 2013.
- Quality
- Denmark - Bagsværd
In this job, people worldwide depend on you to keep an eye out for their safety and to take action if it is needed. If you find this challenging and inspiring, then you might be our new colleague in Global Safety.
About the department
Customer Complaint Center (CCC) is looking for a product surveillance advisor to perform surveillance of complaints globally and to handle product recall situations. The job is a permanent position starting 1st of September 2013. Our department is as a part of Global Safety responsible for the surveillance of Novo Nordisk products globally.
We are located in House of Quality in Bagsværd.
The job
You will be responsible for surveillance and trending of customer complaints and for managing product recall situations.
An important part of the surveillance responsibility is reporting and presenting trends to top management and various management forums, e.g. preparation of quarterly reports and presentation at Quality Management Review. We are also represented in various committees, e.g. Safety committees and Complaint Surveillance Groups. In product recall situations you will be responsible of coordinating all relevant investigations and activities and to handle contact with regulatory authorities such as the FDA and EMA.
Therefore, a job in CCC provides an opportunity for working broadly within Novo Nordisk and you will be our link to R&D, production sites, marketing departments and several of our international affiliates.
Furthermore, CCC has a high focus on continuous improvement and you will be involved in various optimization projects in the department.
Qualifications
You hold an academic degree in pharmaceutical sciences, engineering or a related discipline and you have a strong quality mindset.
Your analytical skills are excellent, and you can navigate in an organization under difficult circumstances and ensure a high level of communication. In your previous assignments you have demonstrated solid skills in writing reports and making presentations.
You are a positive and open minded team player who can co-operate at all organizational levels. You like a dynamic environment with many simultaneous tasks and changing priorities, while managing strict deadlines and meeting business targets.Profound communication skills are required and you are fluent in English, both written and spoken.We offer a very exciting job amongst good colleagues in a positive working environment.
In Novo Nordisk is your skills, your commitment and your ambitions, which helps us to improve many people's lives. In return we offer you the opportunity to work with exceptionally talented colleagues, and we offer you a wide range of opportunities for professional and personal development.
Contact
For further information, please contact Lisbet Bærentzen at +45 3079 8080.
Deadline
25 August 2013.