Requisition ID 44605BR<br/>Title Analyst - Operations Support<br/>Job Category Finance & Auditing<br/>Job Description PURPOSE:<br/>Responsible for Accounts Payable and Expense Management Customer Service areas at NNI including the related Bangalore Shared Service Center (SSC) process. Responsibilities include: expense system management support, accounts payable and expense management customer support, transactional analytics and trend analysis, corporate card administration, auditing, live training, providing insights and opportunities for improvement, and metrics reporting. Safeguards the assets and interests of the company by applying relevant policies, procedures, rules and regulations as required. This position is responsible for supporting all project related tasks including; development, tracking, implementation, training and follow through, for system upgrades and enhancements in the customer service area.<br/><br/>RELATIONSHIPS:<br/>Reports to the Associate Manager in Customer Service Finance. This position works closely with the customer service support specialist, Bangalore Shared Service Team, Travel, Fleet and Procurement Operations. Also interacts with all Novo Nordisk employees, HQ and global affiliates on customer service related matters. Extensive inter and intra-departmental contact is required as well as contact with individuals representing outside organizations on matters of importance to the function. Position requires advanced presentation and analytical skills.<br/><br/>ESSENTIAL FUNCTIONS:<br/><br/>CUSTOMER SERVICE<br/><br/>* Provides 2nd level customer support/service to all employees in the Expense Management and Accounts Payable area<br/>* Creates /Develops/ executes training to all field and in-house employees on end users on Expense Reimbursement and Accounts Payable System and related policies/procedures. (i.e., Live Trainings, Webinars, On Point)<br/>* Completes transactional metrics, related analytical support, and provides insights to improve processes.<br/>* Assists in development and ongoing completion of reporting metrics/KPI’s for Accounts Payable and Expense Management.<br/>* Maintain Corporate Card Program & oversee daily activity<br/>* Works independently on a variety of complex and diversified department activities and projects, requiring sound planning, judgment, adaptability, and accountability.<br/>* Ensures compliance with company’s policies and financial controls regarding Employee Expense Reimbursement & Accounts Payable processes.<br/>* Plays a key role in the auditing and reporting functions performed by US and GSC Teams.<br/>* Collaborating with Legal, Compliance and Human Resources as required.<br/>* Handles complex SAP Accounts Payable and Concur Expense Reimbursement system transactional processing issues<br/><br/>PROJECT MANAGEMENT<br/><br/>* Assists in system upgrades and technology enhancements from development to implementation for Concur Expense, Accounts Payable and general department projects<br/>* Provides assistant to ensures objectives, outcomes, metrics and timeframes are in place for key projects and key outcomes are sustainable<br/>* Collaborate with Finance & Operations team to coordinate projects that span across the different teams.<br/><br/>PHYSICAL REQUIREMENTS:<br/><br/>* Approximately 5% overnight travel<br/><br/>Additional Information EDUCATION, EXPERIENCE, KNOWLEDGE AND SKILLS:<br/>* A Bachelor’s degree in Finance, Business, or related field required.<br/>* A minimum of 3 years of business related experience preferred.<br/>* Ability to collaborate with customers for prioritization and impact.<br/>* Analytical and technical proficiency at analyzing data sets to derive insights<br/>* Attention to details and high focus on quality<br/>* Outstanding team and client-facing communication skills.<br/>* Project management skills<br/>* Quantitative analysis skills<br/>* Advanced Excel/PowerPoint skills required<br/>* Strong ability to work independently as well as in teams<br/><br/>Department FIN - CUSTOMER SERVICE<br/>Position Location US - Plainsboro, NJ<br/>City Plainsboro<br/>State/Provinces US - NJ
<br/><br/>At Novo Nordisk, we know that driving change on a global level and improving treatment outcomes for people with diabetes and other chronic diseases begins here at home. That's why we make an unmatched commitment to our employees, our families and our communities. That means outstanding rewards, industry-leading training programs, and an environment that supports you to achieve your goals at every level. It's all part of the Novo Nordisk Way. It includes our Vision and our commitment to the Triple Bottom Line principle – helping us find the right balance between compassion and competitiveness
<br/><br/>With a career at Novo Nordisk, you’ll feel a difference right from the start. It’s a sense of inspiration and mobility that comes from a shared belief in driving positive change for people, families, and communities everywhere. Congratulations on taking your first step!
<br/><br/><p class="eeo_desc">Novo Nordisk is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.<br/><br/>
Novo Nordisk will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.<br/><br/>
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