Jobs at Novo Nordisk

QA Professional

- Quality
- Denmark - Kalundborg

Would you like to join us in making a difference to people with haemophilia? And in realizing our ambition to help people with hemophilia live the lives they want?

About the department
A job is waiting for you in a challenging and developing environment. In Biopharm QA for FVII API in Kalundborg you will join a team with 11 engaged employees. Together we assure quality and compliance in the production of NovoSeven®. The working relations are informal and the team value professional sparring and good humour highly.

The job
You are responsible, together with competent and experienced colleagues, for the release of API, including among other tasks review of batch documentations, approval of non-conformities, instructions, validations and change requests.One of your primary objects is to perform review and approval in due time and in full compliance with the GMP standards. You assure quality products come up to the requirements of the authorities. Good relations and communication skills are key tools to handling the quality issues in the best possible way, and therefore you will proactively establish relations to your colleagues in the production.

Quality is the key word in this job and ensure quality and compliance, improve our operations and avoid errors are natural for you. As QA Professional, you are aware, purposeful and have impact, which means that you can stand firm if considerations of patient safety and company policy require it. Look forward to an exciting job where you have a high degree of responsibility. Naturally, we will provide you with relevant training.

Qualifications
You are a qualified pharmacist, engineer or have a Master of Science degree. Preferable your academic background is topped with experience from pharmaceutical industry. You are familiar with GMP and authority requirements for the pharmaceutical industry.You work systematically and can take a comprehensive view and you are not afraid of taking decisions and get the job done. You are the kind of person who can work on their own. Moreover, you are purposeful and able to prioritise several tasks in a changing environment. You are good at building relations to colleagues and stakeholders across the organisation. Precise communication is absolutely essential and you must be capable of taking part in various tasks and have the kind of impact that means you can stand firm in favour of compliance, product quality and patient safety.Your language skills cover proficiency in both Danish and English. Feel free to submit your job application in either English or Danish, whichever you prefer.

At Novo Nordisk we use our skills, dedication and ambition to help people with Haemophilia, and change their lives. By working with us you will have the opportunity to do the same in a global business environment.

Contact
For further information, please contact Yasar Salam Patruss on +45 30799247 or Susanne Kristensen on +45 3075 1113.Learn more about Novo Nordisk ProductSupply and working in QA using this link www.novonordisk.com/careers/QA.

Deadline
18 August 2013

Requisition ID 15367BR
Title Pharma Field Sales - Diabetes Care Specialist (DCS) - Western Slope CO
Job Category Field Sales
Job Description Pharma Field Sales - Diabetes Care Specialist (DCS) - Western Slope CO

Novo Nordisk is a focused healthcare company and a world leader in diabetes care. We are actively working to change the course of the diabetes pandemic, improve the daily lives of people with diabetes, and to expand the possibilities for people with hemophilia.

This position represents Novo Nordisk within an assigned territory with the goal of maximizing sales and positioning Novo Nordisk as the leading company in diabetes care. The DCS must assume responsibility for achieving sales goals by implementing marketing and sales strategies aimed at effectively selling and promoting Novo Nordisk’s portfolio of diabetes products to physicians, pharmacists, nurses, and other paramedical customers and current co-promotion partners who make or are involved in purchasing and prescribing decisions. This position also determines and recommends the most appropriate Novo Nordisk product and approved usage for the needs of the customers.

The DCS reports to the District Business Manager of the specific sales territory and interacts regularly with territory partners.

KEY SUCCESS FACTORS: EDUCATION, EXPERIENCE, KNOWLEDGE AND SKILLS
• At least one year pharmaceutical sales experience OR at least one year business-to-business (B2B) sales required.
• Bachelor’s Degree from college or university accredited by an organization recognized by the US Department of Education required. Advanced degree preferred.
• Top 20% sales ranking for 1 out of last 2 years in a sales role, documented (regionally or nationally) or equivalent documentation for B2B candidates
• Sell and promote Novo Nordisk’s portfolio of diabetes products with a focus on targeted and non-targeted primary care physicians, pharmacists, nurses, and other members of patients’ primary care team.
• Proven leadership and decision-making ability.
• Solid understanding of diabetes disease state and Novo Nordisk’s products, coupled with aptitude for learning and ability to communicate technical and scientific product and disease management information.
• Must have a consistent proven track record of winning sales results
• Must be a self-starter and be able to evaluate options and make decisions with minimal supervision.
• Intermediate computer skills required (Windows, Word, Excel)
• Prior computer experience using sales data/call reporting software ideal
• Must maintain a valid driver’s license and obey all applicable traffic laws.
• Approximately 0-10% overnight travel

A winning attitude and passion for making a real difference in the lives of our patients ensures the right fit for you and the team at Novo Nordisk. Our passion for helping people live better lives and our award-winning product pipeline can only be as effective as our ability to provide life-changing information to physicians and customers. Our Sales professionals ensure that the latest therapies and products reach the people who need them most, by listening to their needs and advocating for even greater enhancements.
Department SALES - DENVER NW CO
Position Location US - Field Based - Across US
City WESTERN SLOPE
State/Provinces US - CO
Degree Required Bachelor's Degree Required
Percent Travel 10 - 20%

Requisition ID 15163BR
Title Analyst - Litigation Support
Job Category Legal
Job Description PURPOSE

The litigation support analyst is responsible for providing support to litigation team using various eDiscovery applications.

RELATIONSHIPS

Reports to a designated attorney. Assists designated attorney in the delivery of eDiscovery/litigation support services. Interacts with individuals in other NNI departments and affiliate companies. Also interacts with outside law firms, government agencies, and business entities.

ESSENTIAL FUNCTIONS

• Runs day-to-day operations of all eDiscovery software platforms
• Coordinates collections, processing and production of electronic documents in connection with various litigations
• On own initiative, follows-up on outstanding issues and keeps attorneys informed of status
• Regularly handles highly confidential matters with discretion and judgment
• Conducts database searches – culling and extrapolating data using various methods (i.e., keyword searching, document relationships, date culling, privilege and responsiveness review, redaction, etc)
• Runs queries for document review
• Works with counsel and IT to compile data for eDiscovery (and hard copy discovery)
• Researches and employs best practices for collection and processing of documentation for eDiscovery. Recommends solutions when gaps are identified.
• Works and interfaces with IT to provide assistance on processes related to litigation support

PHYSICAL REQUIREMENTS
Approximately 5% overnight travel

DEVELOPMENT OF PEOPLE:
N/A

KEY SUCCESS FACTORS: EDUCATION, EXPERIENCE, KNOWLEDGE AND SKILLS

• A Bachelor degree is preferred
• Minimum 4 years of IT or eDiscovery experience
• Legal or paralegal background a plus
• Knowledge of e-discovery software applications (eVault, Clearwell and IBM Atlas) a plus
• Strong computing skills
• Preference given to candidates with experience using eDiscovery applications
• Legal or litigation experience preferred; paralegal certification a plus
• Ability to describe complex technical concepts and ideas in non-technical terms
• Excellent interpersonal skills
• Excellent oral and written communication skills
• Ability to multi-task and manage varying priorities and projects
• Strong analytical, technical and problem solving skills to diagnose and resolve problems
• Strong sense of urgency and dedication to providing client service
• Must be able to gather and analyze information and requirements skillfully
Department LPQ - LEGAL - LITIGATION (3a)
Position Location US - Princeton, NJ
City Princeton
State/Provinces US - NJ
Degree Required Bachelor's Degree or equivalent experience
Percent Travel 0 - 10%

Requisition ID 15013BR
Title Pharma Field Sales - Diabetes Care Specialist (DCS) - Santa Maria, CA
Job Category Field Sales
Job Description Pharma Field Sales - Diabetes Care Specialist (DCS) - Santa Maria, CA

Novo Nordisk is a focused healthcare company and a world leader in diabetes care. We are actively working to change the course of the diabetes pandemic, improve the daily lives of people with diabetes, and to expand the possibilities for people with hemophilia.

This position represents Novo Nordisk within an assigned territory with the goal of maximizing sales and positioning Novo Nordisk as the leading company in diabetes care. The DCS must assume responsibility for achieving sales goals by implementing marketing and sales strategies aimed at effectively selling and promoting Novo Nordisk’s portfolio of diabetes products to physicians, pharmacists, nurses, and other paramedical customers and current co-promotion partners who make or are involved in purchasing and prescribing decisions. This position also determines and recommends the most appropriate Novo Nordisk product and approved usage for the needs of the customers.

The DCS reports to the District Business Manager of the specific sales territory and interacts regularly with territory partners.

KEY SUCCESS FACTORS: EDUCATION, EXPERIENCE, KNOWLEDGE AND SKILLS
• At least one year pharmaceutical sales experience OR at least one year business-to-business (B2B) sales required.
• Bachelor’s Degree from college or university accredited by an organization recognized by the US Department of Education required. Advanced degree preferred.
• Top 20% sales ranking for 1 out of last 2 years in a sales role, documented (regionally or nationally) or equivalent documentation for B2B candidates
• Sell and promote Novo Nordisk’s portfolio of diabetes products with a focus on targeted and non-targeted primary care physicians, pharmacists, nurses, and other members of patients’ primary care team.
• Proven leadership and decision-making ability.
• Solid understanding of diabetes disease state and Novo Nordisk’s products, coupled with aptitude for learning and ability to communicate technical and scientific product and disease management information.
• Must have a consistent proven track record of winning sales results
• Must be a self-starter and be able to evaluate options and make decisions with minimal supervision.
• Intermediate computer skills required (Windows, Word, Excel)
• Prior computer experience using sales data/call reporting software ideal
• Must maintain a valid driver’s license and obey all applicable traffic laws.
• Approximately 0-10% overnight travel

A winning attitude and passion for making a real difference in the lives of our patients ensures the right fit for you and the team at Novo Nordisk. Our passion for helping people live better lives and our award-winning product pipeline can only be as effective as our ability to provide life-changing information to physicians and customers. Our Sales professionals ensure that the latest therapies and products reach the people who need them most, by listening to their needs and advocating for even greater
Department SALES - SANTA BARBARA CA
Position Location US - Field Based - Across US
City SANTA MARIA
State/Provinces US - CA
Degree Required Bachelor's Degree Required
Percent Travel 10 - 20%

Requisition ID 15305BR
Title Pharma Field Sales - Diabetes Care Specialist (DCS) - Anaheim, CA
Job Category Field Sales
Job Description Pharma Field Sales - Diabetes Care Specialist (DCS) - Anaheim, CA

Novo Nordisk is a focused healthcare company and a world leader in diabetes care. We are actively working to change the course of the diabetes pandemic, improve the daily lives of people with diabetes, and to expand the possibilities for people with hemophilia.

This position represents Novo Nordisk within an assigned territory with the goal of maximizing sales and positioning Novo Nordisk as the leading company in diabetes care. The DCS must assume responsibility for achieving sales goals by implementing marketing and sales strategies aimed at effectively selling and promoting Novo Nordisk’s portfolio of diabetes products to physicians, pharmacists, nurses, and other paramedical customers and current co-promotion partners who make or are involved in purchasing and prescribing decisions. This position also determines and recommends the most appropriate Novo Nordisk product and approved usage for the needs of the customers.

The DCS reports to the District Business Manager of the specific sales territory and interacts regularly with territory partners.

KEY SUCCESS FACTORS: EDUCATION, EXPERIENCE, KNOWLEDGE AND SKILLS
• At least one year pharmaceutical sales experience OR at least one year business-to-business (B2B) sales required.
• Bachelor’s Degree from college or university accredited by an organization recognized by the US Department of Education required. Advanced degree preferred.
• Top 20% sales ranking for 1 out of last 2 years in a sales role, documented (regionally or nationally) or equivalent documentation for B2B candidates
• Sell and promote Novo Nordisk’s portfolio of diabetes products with a focus on targeted and non-targeted primary care physicians, pharmacists, nurses, and other members of patients’ primary care team.
• Proven leadership and decision-making ability.
• Solid understanding of diabetes disease state and Novo Nordisk’s products, coupled with aptitude for learning and ability to communicate technical and scientific product and disease management information.
• Must have a consistent proven track record of winning sales results
• Must be a self-starter and be able to evaluate options and make decisions with minimal supervision.
• Intermediate computer skills required (Windows, Word, Excel)
• Prior computer experience using sales data/call reporting software ideal
• Must maintain a valid driver’s license and obey all applicable traffic laws.
• Approximately 0-10% overnight travel

A winning attitude and passion for making a real difference in the lives of our patients ensures the right fit for you and the team at Novo Nordisk. Our passion for helping people live better lives and our award-winning product pipeline can only be as effective as our ability to provide life-changing information to physicians and customers. Our Sales professionals ensure that the latest therapies and products reach the people who need them most, by listening to their needs and advocating for even greater enhancements.
Department SALES - ORANGE COUNTY NORTH CA
Position Location US - Field Based - Across US
City ANAHEIM
State/Provinces US - CA
Degree Required Bachelor's Degree Required
Percent Travel 10 - 20%

Requisition ID 15386BR
Title Pharma Field Sales Instit. District Business Manager (IDBM) - Midwest
Job Category Field Sales
Job Description Pharma Field Sales - Institutiional District Business Manager (IDBM Non Fed) - Midwest

PURPOSE:
To develop and lead institutional sales teams in the execution of sales strategies within institutional accounts.
Manages, trains, and develops direct reports, while managing district budgets and executing district institutional business plans.

RELATIONSHIPS:
• Reports to the Institutional Regional Business Director.
• Has direct supervisory responsibility for Institutional Diabetes Care Specialists.
• Works closely with other Institutional District Business Managers, Endocrinology District Business Managers, Long Term Care District Business Managers, District Business Managers, Regional Business Director, Managed Market Sales, Trade, Medical, and home office personnel to achieve sales objectives and to ensure the development of their teams.
• Other relationships include health care professionals, key accounts, co-promotion partners, and associations.

ESSENTIAL FUNCTIONS:
• Continuously improve the knowledge of Novo Nordisk products, competitive products, and management skills through ongoing home study and participation in company sponsored/approved training programs.
• Execute regional level account targeting strategy in business unit to fulfill regional account targeting strategy requirements.
• Manage business unit customer needs assessment.
• Apply assessment frameworks against accounts in region by overseeing IDCS account assessment activities.
• Identify program/service requirements for addressing needs.
• Work with the AVP Diabetes Sales, Institutional Regional Director, Regional Business Directors and appropriate home office management to feed requirements into program development (contracting, marketing programs).
• Manage regional resource allocation.
• Manage the execution of the regional business plan to achieve the fulfillment of plan objectives/requirements. This includes delivery-of-care system delineation, account targeting, needs assessment, and program implementation.
• Monitor performance against strategic account management objectives/directives.
• Monitor regional program/initiative effectiveness.
• Oversee regional account relationship development/management.
• Manage critical regional account relationships and set account relationship development objectives for regional staff.
• Adhere to the Prescription Drug Marketing Act of 1987 and all related Novo Nordisk policies regarding the judicious use of physician samples and stock items.
• Ensure timely and accurate transmission of IDCS call data.
• Monitor and reinforce the use of the One Stop Shop System.
• Ensure appropriate level of coordination to attain regional business plan objectives.
• Ensure contractual requirements are met for the region (# of hospital calls per day).
• Ensure cooperation and congruence of programs and initiatives with other Institutional District Business Managers, Endocrinology District Business Managers and home office.
• Oversee regional level coordination between field resources, intra-organization resources and inter-organizational resources.
• Collaborates closely with IDBM’s, EDBM’s, LTC DBM’s, and DBM’s to ensure organizational alignment and synergy
• Communicate Regional activity of competitive products through timely submission of monthly highlight reports as directed.
• Develop and monitor performance against regional budgets.
• Ensure timely and accurate submission of administrative requirements.
• Establish and oversee regional implementation, and monitor adherence to administrative policies and procedures.
• Evaluate appropriate use of regional resources to ensure attainment of profitability goals.
• Review and audit expense reports.
• Achieves predetermined sales goals according to company and department requirements.
• Understand market dynamics and healthcare economics (e.g., impact of health reform).

PHYSICAL REQUIREMENTS:
• Must maintain a valid driver’s license and obey all applicable traffic laws.
• Approximately 50-60% overnight travel.

DEVELOPMENT OF PEOPLE:
• Ensure that reporting personnel have ACE forms with annual goals and measurements that are consistent with the priorities of the business, and that interim reviews are held so that their work is focused on those priorities, and they understand their level of accountability for results and the measurement process.
• Ensure that the IDP forms are in place for all reporting personnel to enable the achievement of goals and capability to assume increased levels of responsibility.
• Manage the application and communication of all Novo Nordisk policies, procedures, and Novo Nordisk Way of Management.

KEY SUCCESS FACTORS: EDUCATION, EXPERIENCE, KNOWLEDGE AND SKILLS
• Bachelor’s Degree required from college or university accredited by an organization recognized by the U.S. Department of Education - major in Business or Marketing preferred.
• Minimum of 6 years of progressive pharmaceutical/healthcare sales experience with a minimum of 2 years district management experience required, and 2 years hospital sales experience preferred.
• Top 20% sales ranking for 1 of the last 2 years in a sales role (year-end) – Regional or National
Significant record of sales accomplishments; COE or equivalent for 1 of the last 2 years preferred.
• Diabetes care experience preferred.
Department SALES - MIDWEST (NON-FEDERAL)
Position Location US - Field Based - Across US
City Leawood
State/Provinces US - KS
Degree Required Bachelor's Degree Required
Percent Travel 30 - 40%

Requisition ID 15083BR
Title Associate - Institutional Contracts
Job Category Finance
Job Description PURPOSE:
This position is responsible for providing support to the execution of all Institutional contracts, particularly in the area of membership and eligibility.

RELATIONSHIPS:
Reports directly to the Manager of Institutional Contracts. Frequent internal communication and collaboration with the Chargeback Team. External relationships include Customer Service Departments; U.S. and Puerto Rico wholesalers; contract customers, including Group Purchasing Organizations (GPOs), federal, and others.

ESSENTIAL FUNCTIONS:
• Communicates eligibility results to internal and external stakeholders including but not limited to Institutional Contracts, Master Data Management,Chargebacks and wholesalers.
• Investigates the eligibility of entities to receive GPO contract prices through research into various databases (by following Novo Nordisk class of trade guidelines).
• Maintains membership lists for commercial and government GPO’s with contract eligibility status included.
• Monitors and processes class of trade scrubs in the Government Pricing system. Communicates with Government Pricing manager and I.T. where necessary.
• Monitors membership eligibility to ensure entities are linked to the appropriate contracts. .Conduct market share moves of customers on a quarterly basis.
• Research eligibility requests from external customers including, but not limited to wholesalers, field sales, GPOs, customers, etc.
• Reviews bid awards to ensure updates are accurately reflected in the system and communication sent to the customer.
• Reviews weekly new account listings and assigns the correct Class of Trade categories. Ensure COT categories are assigned properly and in line with contractual agreement and NNI COT definitions.
• Collaborates with specialists to ensure membership compliance with the contract.
• Creates new customers in collaboration with Master Data Management.
• Participates in the COT Exception Review Process.
• Maintains compliance with Controls.
• Researches and analyzes membership anomalies and bring forward trends relating to membership.
• Runs reports on internal systems.

PYSICAL REQUIREMENTS:
Not Applicable

DEVELOPMENT OF PEOPLE:
Not Applicable

KEY SUCCESS FACTORS: EDUCATION, EXPERIENCE, KNOWLEDGE AND SKILLS:
• Bachelors degree preferred; relevant experience may be substituted for degree, when appropriate.
• Requires a minimum of 1-2 years relevant experience.
• Attention to detail and ability to multi-task required.
• Effective personal time management and organization skills a must.
• Proficiency in Excel.
• Proficiency in navigating through various websites.
• Knowledge of contracting in the pharmaceutical industry preferred.
• Ability to interact with all levels within the organization.
• Title and grade are commensurate with experience.
Department FIN - INSTITUTIONAL CONTRACTS
Position Location US - Princeton, NJ
City Princeton
State/Provinces US - NJ
Degree Required Bachelor's Degree or equivalent experience
Percent Travel None

Requisition ID 14762BR
Title MANAGER - FIELD BUSINESS PLANNING & INSIGHTS
Job Category Commercial Effectiveness
Job Description PURPOSE:
• Responsible for designing, implementing and managing assigned sections in national sales situational analysis and driving the key conclusions to the sub-national level.
• The Manager, Field Management Analytics is responsible for providing assigned Diabetes Sales Management (Directors of Business Support, VPs, ET and RBDs) with accurate sales analysis and recommendations that will drive sales performance and increase revenues. The Manager is responsible for developing presentations for key business challenges with clear storylines and concise conclusions/recommendations with minimal guidance.
• This position drives information sharing by identifying knowledge and skill gaps, creates and implement training curriculum for the RSMs (Field Analytical Team).

RELATIONSHIPS:
Reports to the Senior Manager, Field Management Analytics. Interacts regularly with members of the Field Force Effectiveness team, Field VP’s, Regional Business Directors, IT, and key stakeholders. Other relationships include interactions with Marketing, Senior Business Development, and HR. External relationships include vendors and information technology developers. May manage interns and/or develop analysts.

ESSENTIAL FUNCTIONS:

Sales Analysis:
• Analyze sales data for trends and accuracy. Identify and report unusual results to senior regional sales leadership and propose innovative recommendations.
• Become an expert in data visualization tools to allow for deep dives in new data sets.
• Conduct deep dives on specific topics and communicate key conclusions and recommendations as directed by Senior Manager.
• Support Associate Director Business Support in preparation for and execution of business review meetings with assigned sales Vice President.
• Work with manager to cascade national-level insights and conclusions to regional analytics managers/analysts on team.

Sales Planning:
• Collaborate with Senior Manager and Associate Director to develop sales cycle business objectives, insights and storyline for driving regional business planning process.
• Collaborate with Senior Manager to identify and communicate to regional sales leadership key long-term trends in retail sales channels and implications for Novo Nordisk.
• Drive strategic initiatives to address trends and dynamics in retail sales channel and individual regions within assigned geography.
• Identify, develop and implement best practices in the execution of regional sales business plans.
• Provide processes, improvements and insights to drive all major regional business initiatives.

Sales Reporting And Analysis:
• Collaborate with the Data and Systems team to develop sales performance reports. Transition the distribution of the weekly and monthly sales performance and activity reports to the data and systems team. Collaborate with the Data and Systems team to ensure accuracy and timeliness of reporting to the field.
• Identify and implement projects to leverage regional business opportunities and drive business results.
• Participate in sales meeting planning processes (as needed), representing Field Force Effectiveness and providing any requested data or information.
• Provide ongoing business insight to support and help deliver sales results for regional sales leadership teams.

PHYSICAL REQUIREMENTS:
Approximately 25% overnight travel.

DEVELOPMENT OF PEOPLE:
Not Applicable.

KEY SUCCESS FACTORS: EDUCATION, EXPERIENCE, KNOWLEDGE AND SKILLS
• A Bachelor’s Degree in Finance, Business, or related field required.
• A Master’s of Business Administration (M.B.A.) preferred.
• A minimum of 6 years pharmaceutical analytics experience required. Relevant consulting experience can be substituted as deemed appropriate.
• Advanced analytical skills.
• Experience with data visualization tools preferred
• Experience with pharmaceutical data, specifically Xponent, Xponent PlanTrak, data is preferred.
• Project management skills.
• Quantitative analysis skills.
• Statistical programming experience preferred.
Department CE - SALES ANALYSIS (1)
Position Location US - Princeton, NJ
City Princeton, NJ
State/Provinces US - NJ
Degree Required Bachelor's Degree Required
Percent Travel 20 - 30%

Requisition ID 14806BR
Title Associate Manager - Editing
Job Category Marketing
Job Description PURPOSE:

This Associate Manager of Editorial position manages and performs a full range of editorial services, including copyediting, proofreading, and ensuring consistency at all stages for marketing and educational material. The position oversees, guides and reviews material from initial submission to final approval within the Medical, Legal, and Regulatory Review Board (PRB (Promotional Review Board)) process. Includes overseeing accuracy of copy, layout, and references for print proof or final production review for all Marketing Operations managed production projects. This position includes being a primary recorder of all comments in the Promotional Review Board (PRB) meeting, capturing PRB meeting minutes and other key data as well as being a guide for the Editor role(s). Similar tasks will take place on electronic reviews for conciseness and clarity of commentary.
Oversees Editor(s) and may manage workload for contingent editors/proofreaders as needed. May participate or lead ad hoc projects as needed.

RELATIONSHIPS:

Reports to Sr. Manager, Marketing Operations. Manages Editorial staff member, Interacts primarily with Diabetes and BioPharm Marketing; Reviewers from Medical, Legal, Regulatory; Marketing Operations Planners, Managers of Marketing Operations and Production/Distribution colleagues. External relationships include related agencies and vendors that submit materials into PRB for review.

ESSENTIAL FUNCTIONS:

EDITING: Copyedits marketing and educational materials in accordance with AMA style and Novo Nordisk style.
EDITING: Ensures accuracy of spelling, grammar, consistency, clarity of style usage.
EDITING: Reviews iterative draft submissions to ensure that all the requested changes have been included in the Material (check changes).
EDITING: Ensures consistency across similar material, guiding agencies and advocates on correct usage of style.
EDITING : Reviews final submission and confirms all changes incorporated prior to final approval before Material is sent for production.
EDITING: Reviews all print proofs to ensure piece accurately reflects PRB comments and is error free.
EDITING: Proactively guides agency partners and advocates in annotating and referencing Material as well as clarifying commentary, as needed

LEADERSHIP: Proactively participates and/or leads editorial process changes or updates
LEADERSHIP: Coaches Editorial direct report for proper handling of any/all situations that arise in PRB or with management of Materials being reviewed
LEADERSHIP: Creates and manages style guide for NNI and ensures consistency across Editorial staff
LEADERSHIP: May manage workload of any full-time and contingent editorial staff, as needed
LEADERSHIP: May participate in data- or fact-checking, as requested or needed

OTHER RESPONSIBILITIES: Proactively captures personal daily volume and outcome metrics for reporting and oversees direct report’s data capture
OTHER RESPONSIBILITIES: Proactively provides data for Monthly PRB reports as well as additional ad-hoc reporting needs
OTHER RESPONSIBILITIES: Identifies and develops process improvement for Editorial
OTHER RESPONSIBILITIES: Manages requested Editorial input into Material created internally by all levels of employees for pieces that may or may not require PRB

PRB MEETING MANAGEMENT AND ELECTRONIC REVIEW SUPPORT: Proactively determines if NNI style guidelines (for brand or corporate) have been accurately implemented
PRB MEETING MANAGEMENT AND ELECTRONIC REVIEW SUPPORT: Participates in Promotional Review Board Meetings and accurately captures PRB participants’ feedback during meeting. Provides input to comments in meeting to ensure comments are grammatically correct.
PRB MEETING MANAGEMENT AND ELECTRONIC REVIEW SUPPORT: Utilizes electronic system to add comments and manage workflow.
PRB MEETING MANAGEMENT AND ELECTRONIC REVIEW SUPPORT: Proactively communicates regularly with the reviewers, advocates, and agencies, as well as collaborates with Marketing Operations colleagues, in relation to submitted Material.
PRB MEETING MANAGEMENT AND ELECTRONIC REVIEW SUPPORT: Proactively clarifies medical-, legal-, and regulatory-required verbiage, ensuring consistency across brands and campaigns.
PRB MEETING MANAGEMENT AND ELECTRONIC REVIEW SUPPORT: Proactively provides guidance on and checks for proper usage of Novo Nordisk Corporate Visual Identity within submitted Material
PRB MEETING MANAGEMENT AND ELECTRONIC REVIEW SUPPORT: Proactively determines if NNI style guidelines have been accurately implemented.
PRB MEETING MANAGEMENT AND ELECTRONIC REVIEW SUPPORT: Manages Editorial accuracy of all reviewed Material.
PRB MEETING MANAGEMENT AND ELECTRONIC REVIEW SUPPORT: Signs off, within the electronic workflow system, on all Material based on PRB review outcomes and needed next step.
PRB MEETING MANAGEMENT AND ELECTRONIC REVIEW SUPPORT: Utilizes templates and captures meeting data related to start/end time, length of review for each piece, meeting attendance, conduct, meeting outcome and minutes. Maintains minutes and reports to management.
PRB MEETING MANAGEMENT AND ELECTRONIC REVIEW SUPPORT: Version control of all reviewed pieces and comments
PRB MEETING MANAGEMENT AND ELECTRONIC REVIEW SUPPORT: Clarifies medical-, legal-, and regulatory-required verbiage, ensuring consistency across brands and campaigns.
PRB MEETING MANAGEMENT AND ELECTRONIC REVIEW SUPPORT: Utilizes electronic system to add comments and manage workflow.
Additional Information DEVELOPMENT OF PEOPLE:

Ensure that reporting personnel have 3P forms with annual goals and measurements that are consistent with the priorities of the business, and that interim reviews are held so that their work is focused on those priorities, and they understand their level of accountability for results and the measurement process.

Ensure that the IDP forms include completed Learning and Aspiration plans and are in place for all reporting personnel to enable the achievement of goals and capability to assume increased levels of responsibility.

Manage the application and communication of all Novo Nordisk policies, procedures, and Novo Nordisk Way of Management.

KEY SUCCESS FACTORS: EDUCATION, EXPERIENCE, KNOWLEDGE AND SKILLS

A Bachelor’s degree required or equivalent experience.

Ability to manage projects; must be deadline oriented and able to handle multiple tasks in a fast-paced and deadline-oriented environment.

Ability to negotiate and influence to work across multiple disciplines to achieve work success

Ability to provide direction and filter information and policies to staff

At least 7 years related experience in the development or delivery of marketing or other promotional materials within the pharmaceutical industry

Editing expertise required

Must be highly organized and attentive to details.

Prior supervisory or leadership experience is preferred

Copyediting certification preferred

Excellent command of the English language and strong writing/communication skills required as this role will need to make grammatical edits and spelling corrections to pieces

High degree of self-motivation and ability to work independently and under tight deadlines

Complete knowledge of medical and marketing language, AMA style (10th Edition), proofreading marks and symbols, and promotional phrasing.

Complete knowledge of AMA style guide, understanding of promotional guidelines. FDA/OPDP regulatory requirements relevant to advertising and promotions, and basic knowledge of pre-press processes.
Ability to interact cross-functionally (Marketing Operations, Medical, Legal, Regulatory, Marketing, and Management

On-site attendance is required
Department DM - MARKETING OPERATIONS (1a)
Position Location US - Princeton, NJ
City Princeton
State/Provinces US - NJ
Degree Required Bachelor's Degree or equivalent experience
Percent Travel None

Requisition ID 14808BR
Title Manager - Product Communications
Job Category Marketing
Job Description PURPOSE:

This position is accountable for helping manage the strategy, planning and implementation of diabetes product communications at Novo Nordisk Inc. targeting key external stakeholders. This position is a partner to the diabetes brand teams, participating in extended brand team meetings, and providing communications counsel and direction, and program specific recommendations (specifically as it relates to Tactical Planning). This position also collaborates with the Public Affairs team to ensure close alignment, integration and coordination of related strategies. This position will co-lead the execution of strategic branded public relations campaigns and tactics, as well as help direct the efforts of sizeable teams at public relations agencies to ensure successful program execution and measurement.

Through effective public relations and issues management tactics and strategy, this position collaborates with product communications counterparts to:
•Enhance visibility/positive image of Novo Nordisk and its key brands
•Improve brand awareness, highlight product messages
•Condition the market for product entry by helping build allies and scientific/medical case for brand. Create anticipation for new products.
•Proactively and reactively blunt competitive efforts
•Anticipate and manage key stakeholder perceptions
•Minimize negative media coverage relative to products
•Influence public opinion
•Establish linkages between/among Communications, BioPharm and Diabetes Marketing to fully leverage product and corporate opportunities
•Integrate brand/portfolio strategies and objectives into product communications initiatives

Through these efforts, this position contributes to the achievement of brand and corporate objectives, including attaining sales goals and improving Novo Nordisk’s overall reputation.

RELATIONSHIPS:

This position reports to the Director, Product Communications, Diabetes Marketing, and interacts with all areas within Novo Nordisk Inc. and Novo Nordisk A/S regarding product communications programs, goals and needs. In addition to diabetes marketing, this position partners with Public Affairs, legal, regulatory, medical, compliance and other business functions. Key relationships in Novo Nordisk A/S include global marketing, corporate communications, and corporate branding.

Key external relationships include media, BioPharm and diabetes opinion leaders; professional and patient/consumer third party groups; and public relations agencies.

PRINCIPAL ACCOUNTABILITIES:

Product Communications
•Assists in the development and implementation of proactive product communications and media relations strategies to support the brand/portfolio business goals and strategies of Novo Nordisk. Programs are closely aligned to specific business objectives. Other projects and responsibilities, as assigned.
•Helps drive positive media coverage for assigned Novo Nordisk products in various media venues to enhance visibility of company and its brands.
•Assists in the development of brand message platforms and materials, prepares/coaches internal spokespeople for media interviews and external speaking opportunities; and works with reporters to shape/influence story coverage.
•Helps manage product communications budgets; accountable for executing programs within budget parameters. Accountable to manage the budget process for designated scope. Monitor agency expenses by looking for opportunities to maximize value while minimizing agency costs.
•Follows internal and external procedures in managing contracts. Regularly tracks and reconciles expenses to ensure budget is on track.
•Identifies external resources needed to implement public relations programs; directs agency or consultants in tactical execution of various programs; and conducts reviews/assessments of agency performance twice per year.
•Cultivates relationships with patients and celebrity ambassadors using NNI brands, contract negotiation, and program management as assigned.
•Ensures close coordination with the communications and public affairs unit, ensuring plans are integrated, aligned and coordinated with corporate branding, media relations strategies, etc.

Issues Management
•Prepares for and manages issues
•Develops communications plan around issues, collaborating across work groups to ensure accurate information to the media and consumers
•Strategizes and collaborates with Communications & Public Affairs to ensure effective integration, alignment, and collaboration on execution to minimize impact on overall Company reputation.

Measurement
•Collaborates with brands to establish meaningful and brand-aligned objectives and measurements for product communications programs that are aligned with business goals
•Holds agencies accountable for delivering on measurement targets.
•Ensure integration of branded programs and messaging into C&PA media efforts, alignment on measurement tools
•Charts and reports progress and adjusts plans/tactics accordingly

KEY SUCCESS FACTORS: EDUCATION, EXPERIENCE, KNOWLEDGE AND SKILLS

•Position requires a bachelor’s or higher degree in journalism, public relations, English or a related communications discipline
•At least 6 years of product communications, media or public relations experience required, preferably in the pharmaceutical industry
•Prior launch experience desirable
•Proven strategic planning, issues/crisis management skills are essential for this position
•Must have strong media relations skills, pre-existing relationships with reporters, patient opinion leaders, etc.
Department DM - PRODUCT COMMUNICATIONS
Position Location US - Princeton, NJ
City Princeton
State/Provinces US - NJ
Degree Required Bachelor's Degree Required
Percent Travel 20 - 30%

Requisition ID 14800BR
Title Customer Care Medical Product Specialist
Job Category Marketing
Job Description PURPOSE:

Responsible for (1) providing high level product and technical customer support of NNI marketed products through verbal responses to patients, caregivers, physicians, and other health care professionals who contact the Customer Care Center about Novo Nordisk marketed products (2) the identification and collection of primary adverse event data from patients and health care professionals (3) the collection of information from patients, caregivers, physicians, and other health-care professionals for technical reports associated with Novo Nordisk products. (4) Act as internal Customer Care resource for all non-HCP Customer Care staff, by providing guidance related to appropriate responses to consumer product information inquiries.

RELATIONSHIPS:

Reports to the Associate Manager, Customer Care. Internal relationships include frequent interactions with the NNI Medical Information department and NNI Product Safety department, as well as internal interactions with NNI Regulatory, BioPharm department, and NNI IT. External relationships include patients, caregivers, physicians, other health care professionals, and external vendors.

ESSENTIAL FUNCTIONS:

•Responds to escalated inbound telephone inquiries of a medical nature from the Senior Customer Care Coordinators. These calls are concerning Novo Nordisk, Inc. marketed products from patients, caregivers, physicians, and other health care professionals. Responses to such inquiries are beyond the scope of approved Customer Care scripts and FAQ’s.
•Uses medical knowledge and current approved product labeling to respond to medical inquiries. Responses are non-scripted.
•Provides training on the proper use and storage of all Novo Nordisk products.
•May make non-medical recommendations for updates to the Customer Care scripts.
•Refers physician and other health care professional inquiries related to off-label information and inquiries requiring response outside of approved product labeling to the Medical Information Scientists as needed.
•Identifies and collects primary adverse event data from customers and refer to NNI Product Safety for report intake and follow up.
•Collects verbal information from patients, caregivers, physicians, other health care professionals, and NNI Sales Representatives for technical reports associated with Novo Nordisk products.
•Performs data entry of customer contacts into the Customer Care database.
•Provides product and educational materials to customers.

PHYSICAL REQUIREMENTS:

May be required to work company holidays

KEY SUCCESS FACTORS: EDUCATION, EXPERIENCE, KNOWLEDGE AND SKILLS

A RN or BSN with 2-4 years previous experience in a medical information call center required.

Knowledge of endocrinology (diabetes) preferred

Strong oral and written communication skills required

Ability to work in computer systems

Intermediate proficiency in Windows, Microsoft Word and Excel required
Bilingual language preferred.
Department DM - PATIENT CENTRIC CUSTOMER CARE (1)
Position Location US - Princeton, NJ
City Princeton
State/Provinces US - NJ
Degree Required High School Education Required
Percent Travel None

Requisition ID 15341BR
Title QC Technician I - Environmental Monitori
Job Category Quality
Job Description Position Purpose:
Performs routine sanitization of the Aseptic Processing area and collects facility air, surface, personnel monitoring and water samples in support of facility environmental procedures and in accordance with cGMP, NNPII and corporate policies.

Education: High school graduate or equivalent, AAS degree in related field preferred.
BioWorks graduate.

Experience: Minimum of 1 years experience in a manufacturing industry, FDA regulated preferred.

Technical/Process/Functional Knowledge: Ability to read, write and understand complicated product documentation and standard operating procedures with attention to detail. Computer literacy.

Physical Requirements:
Ability to lift up to 30 lbs. with assistance.
Ability to work in confined spaces and near operating equipment.
Ability to attain clean room gowning certification and work with hazardous materials including sanitants.
Ability to work hours necessary to support production.
Ability to stand on feet up to 12 hours or longer, day or night.
Corrected vision to 20/30
Ability to work in loud noise environments with hearing protection
Frequent bending, stooping, and prolonged working overhead.
Department QC - Environmental Monitoring
Position Location US - Clayton, NC
City clayton
State/Provinces US - NC
Degree Required Associate's Degree or equivalent experience
Shift Day

Requisition ID 15384BR
Title Process Engineer I - Project-Cart. Expan
Job Category Engineering
Job Description Position Purpose:
Serve as the work package owner for procurement, installation and start-up of a new Cartridge Line Filler within the aseptic production area.
Improve system and equipment reliability for the core processes to meet all customer, business and regulatory requirements through the following activities:
•People Focus
•Equipment Focus
•Standards “Gatekeeper”

Education: BS in Engineering/related field or Equivalent (experience + education)

Experience: 2-5+ years engineering experience in Maintenance, Design, Process Improvement; cLean 1-Star

Technical/Process/Functional Knowledge: Knowledgeable in the following systems: Instrument and Electrical, Mechanical, Control/SCADA/PLCs, Process Improvement Methodologies, Root Cause Analysis (RCA)

Physical Requirements:
Ability to work in confined spaces and near operating equipment.
Ability to work in loud noise environments
Ability to travel internationally.Ability to work hours necessary to support production and maintenance activities.

Department Project - Cart. Expan
Position Location US - Clayton, NC
City Clayton
State/Provinces US - NC
Degree Required Bachelor's Degree or equivalent experience
Percent Travel 0 - 10%

Requisition ID 14799BR
Title Senior Patient Centric Customer Care Coordinator
Job Category Marketing
Job Description PURPOSE:
The Patient Centric Customer Care Coordinator is responsible for 1) providing high quality customer service to patients, pharmacists and health care professionals who contact the Patient Centric Customer Care Center about Novo Nordisk products and services, 2) the collection of patient and health care professional data and 3) providing sales and marketing support

RELATIONSHIPS:
Reports to the Team Lead, Patient Centric Customer Care. Internal relationships include frequent interaction with the Marketing Services department, Product Safety department and Medical Information department as well as internal interaction with the, Patient Centric Strategy and Solutions department, Diabetes Brand Marketing department, Sales department, Regulatory department, BioPharm department, Finance department, and IT department. External relationships include patients, pharmacists, health care professionals and external vendors.

ESSENTIAL FUNCTIONS:
ADMINISTRATIVE SUPPORT: Assist with department related projects.
ADMINISTRATIVE SUPPORT: Assist with Patient Centric Customer Care mail fulfillment when needed.
ADMINISTRATIVE SUPPORT: Make recommendations to management regarding process improvement strategies.
ADMINISTRATIVE SUPPORT: Perform as Patient Centric Customer Care ambassadors to call center visitors and at company events by informing them of Patient Centric Customer Care activities and performing product demonstrations.
ADMINISTRATIVE SUPPORT: Perform data entry of customer contacts.

CUSTOMER SERVICE: Assist callers in finding local retail outlets for Novo Nordisk products. Contact pharmacies and wholesalers when customers have difficulty obtaining products to resolve problem.
CUSTOMER SERVICE: Collect all information from customers regarding product technical complaints and advise of replacement/return procedures. Transmit data to Product Safety department.
CUSTOMER SERVICE: Collect basic adverse event data from customers and refer all adverse events to Product Safety.
CUSTOMER SERVICE: Notify management of problems that arise on promotional offers and/or services. Recommend solutions when applicable.
CUSTOMER SERVICE: Provide product support materials and educational materials to customers.
CUSTOMER SERVICE: Provide professional, accurate, and timely responses to non-medical questions concerning Novo Nordisk products and services from customers. Primary method of customer communication is via telephone. Other methods include email and postal mail.
CUSTOMER SERVICE: Provide training on the proper use and storage of all Novo Nordisk products.
CUSTOMER SERVICE: Refer all medical questions to the Medical Information.

SALES AND MARKETING SUPPORT: Conduct outbound telemarketing projects.
SALES AND MARKETING SUPPORT: Conduct surveys to inbound callers.
SALES AND MARKETING SUPPORT: Soft sell products to inbound callers.

PHYSICAL REQUIREMENTS:
Must be able to work until 6:00pm weekdays
May be required to work company holidays.

KEY SUCCESS FACTORS: EDUCATION, EXPERIENCE, KNOWLEDGE AND SKILLS
2+ years previous telephone customer service experience and/or outbound telemarketing experience required.
A High School Diploma or GED required.
Bi-lingual (Spanish-English) preferred.
Data entry and/or word processing experience required.
Information Technology experience preferred.
Intermediate proficiency in Windows, Microsoft Word and Excel required. Basic knowledge of Microsoft Access or similar database software preferred.
Strong oral and written communication skills.
Department DM - PATIENT CENTRIC CUSTOMER CARE
Position Location US - Princeton, NJ
City Princeton
State/Provinces US - NJ
Degree Required High School Education Required
Percent Travel None

Requisition ID 14798BR
Title Senior Patient Centric Customer Care Coordinator
Job Category Marketing
Job Description PURPOSE:
The Patient Centric Customer Care Coordinator is responsible for 1) providing high quality customer service to patients, pharmacists and health care professionals who contact the Patient Centric Customer Care Center about Novo Nordisk products and services, 2) the collection of patient and health care professional data and 3) providing sales and marketing support

RELATIONSHIPS:
Reports to the Team Lead, Patient Centric Customer Care. Internal relationships include frequent interaction with the Marketing Services department, Product Safety department and Medical Information department as well as internal interaction with the, Patient Centric Strategy and Solutions department, Diabetes Brand Marketing department, Sales department, Regulatory department, BioPharm department, Finance department, and IT department. External relationships include patients, pharmacists, health care professionals and external vendors.

ESSENTIAL FUNCTIONS:
ADMINISTRATIVE SUPPORT: Assist with department related projects.
ADMINISTRATIVE SUPPORT: Assist with Patient Centric Customer Care mail fulfillment when needed.
ADMINISTRATIVE SUPPORT: Make recommendations to management regarding process improvement strategies.
ADMINISTRATIVE SUPPORT: Perform as Patient Centric Customer Care ambassadors to call center visitors and at company events by informing them of Patient Centric Customer Care activities and performing product demonstrations.
ADMINISTRATIVE SUPPORT: Perform data entry of customer contacts.

CUSTOMER SERVICE: Assist callers in finding local retail outlets for Novo Nordisk products. Contact pharmacies and wholesalers when customers have difficulty obtaining products to resolve problem.
CUSTOMER SERVICE: Collect all information from customers regarding product technical complaints and advise of replacement/return procedures. Transmit data to Product Safety department.
CUSTOMER SERVICE: Collect basic adverse event data from customers and refer all adverse events to Product Safety.
CUSTOMER SERVICE: Notify management of problems that arise on promotional offers and/or services. Recommend solutions when applicable.
CUSTOMER SERVICE: Provide product support materials and educational materials to customers.
CUSTOMER SERVICE: Provide professional, accurate, and timely responses to non-medical questions concerning Novo Nordisk products and services from customers. Primary method of customer communication is via telephone. Other methods include email and postal mail.
CUSTOMER SERVICE: Provide training on the proper use and storage of all Novo Nordisk products.
CUSTOMER SERVICE: Refer all medical questions to the Medical Information.

SALES AND MARKETING SUPPORT: Conduct outbound telemarketing projects.
SALES AND MARKETING SUPPORT: Conduct surveys to inbound callers.
SALES AND MARKETING SUPPORT: Soft sell products to inbound callers.

PHYSICAL REQUIREMENTS:
Must be able to work until 6:00pm weekdays
May be required to work company holidays.

KEY SUCCESS FACTORS: EDUCATION, EXPERIENCE, KNOWLEDGE AND SKILLS
2+ years previous telephone customer service experience and/or outbound telemarketing experience required.
A High School Diploma or GED required.
Bi-lingual (Spanish-English) speaking ability required.
Data entry and/or word processing experience required.
Information Technology experience preferred.
Intermediate proficiency in Windows, Microsoft Word and Excel required. Basic knowledge of Microsoft Access or similar database software preferred.
Strong oral and written communication skills.
Department DM - PATIENT CENTRIC CUSTOMER CARE
Position Location US - Princeton, NJ
City Princeton
State/Provinces US - NJ
Degree Required High School Education Required
Percent Travel None

Requisition ID 14797BR
Title Senior Patient Centric Customer Care Coordinator
Job Category Marketing
Job Description PURPOSE:
The Patient Centric Customer Care Coordinator is responsible for 1) providing high quality customer service to patients, pharmacists and health care professionals who contact the Patient Centric Customer Care Center about Novo Nordisk products and services, 2) the collection of patient and health care professional data and 3) providing sales and marketing support

RELATIONSHIPS:
Reports to the Team Lead, Patient Centric Customer Care. Internal relationships include frequent interaction with the Marketing Services department, Product Safety department and Medical Information department as well as internal interaction with the, Patient Centric Strategy and Solutions department, Diabetes Brand Marketing department, Sales department, Regulatory department, BioPharm department, Finance department, and IT department. External relationships include patients, pharmacists, health care professionals and external vendors.

ESSENTIAL FUNCTIONS:
ADMINISTRATIVE SUPPORT: Assist with department related projects.
ADMINISTRATIVE SUPPORT: Assist with Patient Centric Customer Care mail fulfillment when needed.
ADMINISTRATIVE SUPPORT: Make recommendations to management regarding process improvement strategies.
ADMINISTRATIVE SUPPORT: Perform as Patient Centric Customer Care ambassadors to call center visitors and at company events by informing them of Patient Centric Customer Care activities and performing product demonstrations.
ADMINISTRATIVE SUPPORT: Perform data entry of customer contacts.

CUSTOMER SERVICE: Assist callers in finding local retail outlets for Novo Nordisk products. Contact pharmacies and wholesalers when customers have difficulty obtaining products to resolve problem.
CUSTOMER SERVICE: Collect all information from customers regarding product technical complaints and advise of replacement/return procedures. Transmit data to Product Safety department.
CUSTOMER SERVICE: Collect basic adverse event data from customers and refer all adverse events to Product Safety.
CUSTOMER SERVICE: Notify management of problems that arise on promotional offers and/or services. Recommend solutions when applicable.
CUSTOMER SERVICE: Provide product support materials and educational materials to customers.
CUSTOMER SERVICE: Provide professional, accurate, and timely responses to non-medical questions concerning Novo Nordisk products and services from customers. Primary method of customer communication is via telephone. Other methods include email and postal mail.
CUSTOMER SERVICE: Provide training on the proper use and storage of all Novo Nordisk products.
CUSTOMER SERVICE: Refer all medical questions to the Medical Information.

SALES AND MARKETING SUPPORT: Conduct outbound telemarketing projects.
SALES AND MARKETING SUPPORT: Conduct surveys to inbound callers.
SALES AND MARKETING SUPPORT: Soft sell products to inbound callers.

PHYSICAL REQUIREMENTS:
Must be able to work until 6:00pm weekdays
May be required to work company holidays.

KEY SUCCESS FACTORS: EDUCATION, EXPERIENCE, KNOWLEDGE AND SKILLS
2+ years previous telephone customer service experience and/or outbound telemarketing experience required.
A High School Diploma or GED required.
Bi-lingual (Spanish-English) speaking ability required.
Data entry and/or word processing experience required.
Information Technology experience preferred.
Intermediate proficiency in Windows, Microsoft Word and Excel required. Basic knowledge of Microsoft Access or similar database software preferred.
Strong oral and written communication skills.
Department DM - PATIENT CENTRIC CUSTOMER CARE
Position Location US - Princeton, NJ
City Princeton
State/Provinces US - NJ
Degree Required High School Education Required
Percent Travel None

Requisition ID 14467BR
Title Senior Analyst - Mobile Applications
Job Category Information Technology
Job Description PURPOSE:
This role serves as a Senior Analyst of mobile applications. This position requires knowledge and experience in the development, deployment, and support of mobile applications using HTML5, iOS, and other common platforms. They are responsible for leveraging business and industry knowledge to develop, implement and maintain the mobile applications platform in alignment with Novo Nordisk and IT objectives.

RELATIONSHIPS:
This position reports to the Manager, IT Client Services and interacts with other members of IT operations, IT Project Execution, IT System Management, line of business system owners, and outside vendors/development partners.

ESSENTIAL FUNCTIONS:
Development of Mobile Applications:
• Demonstrates an advanced understanding of mobile applications and their development.
• Utilizes advanced knowledge of mobile applications to provide new solutions to complex client business needs.
• Serves as the liaison between development vendors and internal stakeholders to ensure applications developed are within technical standards and guidelines.
• Develops/codes and coordinates deployment of internal mobile applications.
Understands & Applies Risk Management Practices:
• Creates technical standards related to architecture, security, and support of mobile applications.
• Stays abreast of best practices and oversees the translation of those changes into processes, projects and systems.
• Maintains standards in line with changes in the marketplace and technology.
• Communicates and enforces standards with relevant stakeholders.
Develops & Maintains Systems, Applications & Infrastructure:
• Works cross-functionally to develop, implement and coordinate all testing approaches to ensure applications operate correctly and business needs are met.
• Develops and maintains centralized infrastructure and API components for IT services, such as authentication, data storage, and access control.
• Ensures new projects and initiatives are supported within centralized application infrastructure.
• Champions recommendations and improvements to applications and process performance and functionality.
• Evaluates new technology and recommends and implements technologies that are aligned with business needs.
Applications Governance:
• Maintains the registry of deployed applications.
• Manages application lifecycle; including regular reviews and renewals of applications and mobile content.

PHYSICAL REQUIREMENTS:
Approximately 5% overnight travel

KEY SUCCESS FACTORS: EDUCATION, EXPERIENCE, KNOWLEDGE AND SKILLS:
• A BS Degree in Computer Science, Information Systems, Business Administration or other related field required. Solid relevant experience may be substituted when appropriate.
• A minimum of 8 years of progressively responsible programming/applications development experience with 2+ years of experience developing applications for a mobile platform (HTML5, iOS, Blackberry or Android) required.
• Ability to lead a project in the development and implementation of processes and programs.
• Ability to develop and maintain strong internal relationships.
• Ability to work independently.
• Ability to work effectively as a member of an application development team.
• Expert knowledge of 2-3 programming languages (HTML5, Objective C, Java, etc.) and enterprise class application development tools required.
• Understanding of application integration into systems.
Department FIN - IT CLIENT SERVICES
Position Location US - Princeton, NJ
City Princeton
State/Provinces US - NJ
Degree Required Bachelor's Degree or equivalent experience
Percent Travel 0 - 10%

Requisition ID 14601BR
Title SR MANAGER, MARKET RESEARCH - METABOLICS
Job Category Commercial Effectiveness
Job Description PURPOSE:
Provide holistic, insight-driven consultation and evidence-based strategic and tactical guidance to all levels of internal stakeholders via primary market research and secondary data analytics for a new therapy area for Novo Nordisk, guiding pre-launch preparedness of the brand. Contribute to the development of the organization’s strategic vision via in-depth market analyses and develop innovative solutions to complex, unstructured problems with minimal guidance.

RELATIONSHIPS:
Reports to the Senior Director, Marketing Effectiveness. Internal relationships include close interactions with the marketing team, extended launch team (EBT), as well as global market research and brand teams. Drive and/or support all global and US specific market research projects related to this new therapy area and oversee the work of support staff that will assist in the project execution and management of specific research projects. May supervise junior market researchers, interns and/or contingent workers. External relationships include interactions with outside consultants.

ESSENTIAL FUNCTIONS:

Analysis and Interpretation:
• Ensures alignment of initiatives to the company’s overall business objectives and brands’ strategic imperatives.

Collaboration and Communication:
• Develop and sustain close working relationships with key stakeholders including brand marketing team, global brand team and global market research, as well as other departments within NNI and global as needed.
• Ensure clear and ongoing communication of research results, key conclusions and recommendations through formal and informal channels.

Internal Client Support:
• Support special business development functions and special projects as assigned.

Leadership and Development:
• Assess and develop new processes and techniques to advance market research capabilities and improve internal efficiencies.
• Champion the Triple Bottom Line in Market Research and internal strategy consulting.
• Develop innovative solutions to unstructured, complex problems; make recommendations that have a significant impact on company (time, people, budget) resources and potentially affect the company’s ability to achieve its goals.
• Ensure collaborative interactions among market researchers to ensure better practices sharing on MR approaches, techniques, consolidated presentation development, business issue identification and methods for addressing help ensure that projects are completed on schedule, within budget, per direction and are internally consistent with group deliverable quality.
• Pro-actively seek process improvement opportunities by challenging existing processes, proposing solutions, and driving approved implementation plans.

Leadership and Market Research Consultation:
• Ensure insight driven consultation to the marketing team through the development and execution of primary market research and secondary data analytics to drive evidence based strategic pre-launch planning and preparedness. Support the knowledge and experience building within a new therapy area, including identifying relevant market shaping activities.

MARKET RESEARCH CONSULTATION:
• Develop holistic and comprehensive market assessments and oversee other ad hoc analyses to proactively address issues in support of business objectives.
• Independently provide actionable recommendations based on a) thorough analysis of internal and external business issues and environmental factors b) careful assessment of available data and determination of knowledge gaps c) translating data into trends with business impact.
• Lead development of assigned market research plans in conjunction with Senior Director, ME and incorporate needs and opportunity assessments with Brand Leads; Consult with brand teams on proper focus and prioritization of marketing research resources against brand needs.
• Leverage decision-influence role to drive development of pre-launch preparedness platform, help optimize marketing mix through strategic and tactical custom research across channels, enhance forecast accuracy through primary forecast impact research, provide foundation for customer segmentation, resulting in optimized, tailored sales and marketing targeting efforts, uncover and exploit consumer and prescriber insights to ultimately enhance customer connection and build brand loyalty, leverage customized tracking results to identify gaps and opportunities that can be utilized to maximize performance and blunt competitor efforts, etc.

MARKET RESEARCH COORDINATION ANALYSES AND DESIGN:
• Design and analyze custom qualitative and quantitative marketing research projects with actionable recommendations in development/support of brand/portfolio strategy and tactics and in alignment with business planning process.
• Oversee the management of qualitative and quantitative marketing research projects, associated budgets, timelines and relations with outside consultants.

MARKETING EFFECTIVENESS LEADERSHIP:
• Act as primary focal point for brand teams’ analysis/insights needs.
• Actively demonstrates a strong leadership role across the organization by effectively promoting and engaging in close collaboration with key internal stakeholders.
• Proactively educates, shares information and acts as an experienced resource and strategic advisor across brand.

PHYSICAL REQUIREMENTS:
Approximately 15% overnight travel.

DEVELOPMENT OF PEOPLE:
Not Applicable.
Additional Information KEY SUCCESS FACTORS: EDUCATION, EXPERIENCE, KNOWLEDGE AND SKILLS
• A Bachelor’s degree required; MS or MBA required.
• A minimum of 8 years of marketing/sales reporting and analysis experience in a pharmaceutical, consumer packaged goods, or marketing organization required. Five years’ experience in primary market research or strategic consulting required.
• Ability to influence people at senior levels in the organization and facilitate cooperation of internal and external partners for both intelligence acquisition and recommendation acceptance.
• Creative problem solving with ability to solve complex, unstructured problems; see big picture from scattered pieces of information and present complex and disparate data in a clear and concise manner; must have an ability to see beyond the confines of MR data to broader business issues.
• Demonstrated ability to work on multiple projects with conflicting deadlines, and provide recommendations that will assist in the development of commercial strategies.
• Excellent writing, presentation, project management and strong influencing skills required. Solid communications skills with ability to succinctly express point of view in various formats for a variety of deliverables to a diverse audience across multiple specialty areas.
• Expert PowerPoint and Excel skills. MS Access or other database platform a plus.
• High proficiency with IMS data and other industry sources required.
• Networking – positively interacts with any relevant source of information. Builds strong relationships.
• Proven experience working cross functionally and partnering with brand teams and other groups within an organization.
• Proven search and research skills including experience with the use of online databases (scientific, business, patent, etc.).
• Strong analytical and critical thinking skills required. Highly proficient in integrating diverse sources of information and formulating business relevant strategic recommendations.
• Strong understanding of drug development, commercialization, and lifecycle management.
• Works independently and able to guide members of team toward achieving objectives and sets direction of self and others accordingly.
Department CE - MARKETING EFFECTIVENESS
Position Location US - Princeton, NJ
City Princeton, NJ
State/Provinces US - NJ
Degree Required Master's Degree Required
Percent Travel 10 - 20%

Requisition ID 15355BR
Title Safety Professional - Project
Job Category Environmental, Health & Safety (EHS)
Job Description Position Purpose:
Provide leadership and support in attaining a safe working environment, provide direct support for projects and contractors, maintain and report safety data.

Education: Bachelor Degree in a related field

Experience: 3-5 years in safety

Technical/Process/Functional Knowledge:
•Full knowledge of OSHA regulations including contractor/construction safety
•Good skills in root cause analysis for analyzing accidents
•Working knowledge of OSHAS 18001
•Industrial Hygiene
•Worker’s Compensation Management
•Emergency Management / planning knowledge and experience
•Pharmaceutical experience a plus
•Good communication and writing skills
•Working knowledge of fire detection/suppression/prevention systems

Physical Requirements: Other Requirements:
Ability to work in areas with odors/hazardous materials, near operating equipment, in high places, confined spaces and in moderate to loud noise environments.
Available to work hours necessary to support production, project and maintenance activities. Service attitude: Demonstrates a “How can I help you today!” attitude.
Department Site Services
Position Location US - Clayton, NC
City clayton
State/Provinces US - NC
Degree Required Bachelor's Degree Required

Requisition ID 15334BR
Title QC Chemist I
Job Category Quality
Job Description Position Purpose:
Perform and review analysis of in process and filled product in accordance with cGMP, site and corporate procedures and policies.

Education: BS/BA in Chemistry or related scientific field.

Experience: Minimum of 1 year of analytical laboratory experience.

Technical/Process/Functional Knowledge:
Knowledgeable in the following: Analytical Chemistry, GMPs and laboratory techniques. In addition, strong communication skills (verbal and written) and the ability to author scientific and technical reports.
Able to perform HPLC analysis and basic troubleshooting for laboratory equipment. Must demonstrate attention to detail, proofreading and strong computer skills with a willingness to learn new IT applications.

Physical Requirements:
Able to work with hazardous materials and chemicals.
Corrected vision to 20/30, Able to lift 25 Lbs. with assistance.Able to work extended hours to support manufacturing operations.

Department QC Chemistry
Position Location US - Clayton, NC
City clayton
State/Provinces US - NC
Degree Required Bachelor's Degree Required

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